App Store

Please help. I'm trying to use or add software to my MacBook but keep giving me ths message "This Apple ID has not been used with the App Store" please help. I click on review but nothing positive.

Posted on Jul 8, 2019 1:51 AM

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7 replies

Jul 8, 2019 5:47 AM in response to Ncwane

Can you review/verify your payment information?


Apple ID payment information - change


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

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