Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Hi
Safari on my Mac has suddenly got into a really odd Save dialogue box loop.
Every few minutes it appears with 'Unknown' in the file name box and no file type. If I press Save it saves a blank file called Unknown. I can press cancel and it goes but comes back a few minutes later.
So far I have...
Rebooted
Forced Quit
Forced Quit with Shift pressed
...but it is still happening.
Any ideas?
MacBook Pro 13", macOS 10.13
Can you click in the Save As box and type a file name before clicking Save?
Is this window appearing without you trying to save something? What is it trying to save?
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Can you click in the Save As box and type a file name before clicking Save?
Is this window appearing without you trying to save something? What is it trying to save?
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Safari in Save dialogue box loop
