Downgrade from 200Gb to 50 Gb

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Level 1

9 points

Downgrade from 200Gb to 50 Gb

Yesterday I chose the family plan with 200Gb. I tried several times to downgrade it to 50Gb but it doesn’t work. How I can solve this problem?

Posted on Jul 8, 2019 8:17 AM

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Answer 1

Top-ranking reply

Roger Wilmut1

Level 10

131,356 points

Jul 8, 2019 8:41 AM in response to esam82

Please see Leave Family Sharing - Apple Support

and scroll down to 'Disband a Family Group'

Once you are on an individual basis you can downgrade to 50GB: Downgrade your iCloud storage - Apple Support

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Answer 2

esam82 Author

Level 1

9 points

Jul 8, 2019 8:50 AM in response to Roger Wilmut1

I tried several times to do the same things written in the instructions you linked, the icon “done” is disabled and do not let me downgrade. My cloud storage is only 15.4Gb and should be okay to select the plan of 50Gb!!!

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Answer 3

Jul 8, 2019 8:23 AM in response to esam82

You can only have a Family Plan with the 200GB or 2TB levels of storage.

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Answer 4

esam82 Author

Level 1

9 points

Jul 8, 2019 8:35 AM in response to Roger Wilmut1

Okay I need only 50Gb. No need for family share. Please help me to downgrade to 50Gb.

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Answer 5

Jul 8, 2019 8:51 AM in response to esam82

You need to contact Support: https://getsupport.apple.com

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Downgrade from 200Gb to 50 Gb

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