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Vrtlancer Author

Level 1

4 points

FaceId

My faceid stopped working. Have reset faceid, cleaned true depth cameras. When setting up, it tells me to lower iPhone to the point that my face is no longer in the screen then tells me to put my face back in the box.

iPhone XS Max, iOS 12

Posted on Jul 8, 2019 9:15 AM

Top-ranking reply

sergekills

Level 7

33,273 points

Posted on Jul 8, 2019 9:17 AM

Schedule an appointment at a Genius Bar or the nearest Apple Authorized Service Provider, there's no way to fix it yourself

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FaceId

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