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disabled phone, forgot apple ID password

I forgot the password to my iphone 8+ and it is now disabled. I was going to restore it with iTunes and then download an old backup, but I forgot my Apple ID password. the process of resetting tries to send a code to my device, but it is disabled so I can't get to it. What can I do to reset my Apple ID password, then undisable my iphone?

iPhone 8 Plus

Posted on Jul 8, 2019 7:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2019 7:44 PM

Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


If you recover the password.


Passcode - If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled





1 reply
Question marked as Top-ranking reply

Jul 8, 2019 7:44 PM in response to bridget2548

Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


If you recover the password.


Passcode - If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled





disabled phone, forgot apple ID password

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