Reciept MNSXBS0D5F problem

Hello,


I need help with such problem.

My nephew accidentally instal this app and confirmed year paid subscription. Please check reciept MNSXBS0D5F

I missed this app and didn’t see it between my other apps.

Please help me to refund money for the subscription that I don’t need


Best Regards

Anastasiia

iPhone XS, iOS 12

Posted on Jul 9, 2019 3:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2019 3:23 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

3 replies
Question marked as Top-ranking reply

Jul 9, 2019 3:23 AM in response to anastasiia209

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Reciept MNSXBS0D5F problem

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