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Can't click "View Apple ID" on my iPhone

I'm trying to turn off automatic renewal for app subscriptions, which I understand I do by going to settings->iTunes & App Store-> Apple ID-> View Apple ID, however every time I click "View Apple ID a window pops up which then immediately closes. Please help!



iPhone 7, iOS 11

Posted on Jul 9, 2019 5:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2019 6:41 AM

Have you checked Settings/Screen Time for any restrictions?


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



2 replies
Question marked as Top-ranking reply

Jul 9, 2019 6:41 AM in response to gebrolto

Have you checked Settings/Screen Time for any restrictions?


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



Can't click "View Apple ID" on my iPhone

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