Printing a Google Doc preview in Safari gives a blank page

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Level 1

4 points

Printing a Google Doc preview in Safari gives a blank page

Hi,

I have a google doc that I'm sharing with some users... like this example...

Most of the users are on Windows 10 / Chrome/Edge/Firefox and are having no trouble printing using Cntrl-P - everything works just fine.

One or two of them are Mac users, and unfortunately when using Cmd-P in Safari, all they get is a blank page. See here...

Looks like it might be related to this printing of google maps problem.

Any help would be appreciated.

Many thanks,

Roy

Windows, Windows 10

Posted on Jul 9, 2019 7:58 AM

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Answer 1

Eric Root

Level 10

686,105 points

Jul 9, 2019 8:52 AM in response to RzzB

A workaround is in the Print window, go to the PDF dropdown menu at the bottom left. Choose Save as PDF. Then open the PDF in Preview and print from there.

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Answer 2

macjack

Level 10

111,292 points

Jul 9, 2019 8:54 AM in response to RzzB

mid-2010 iMac, Mac OS High Sierra, Safari 12.1.1.

If they can't use the built-in functions in Google docs, they can always copy & paste to a TextEdit doc, or Pages.

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Answer 3

RzzB Author

Level 1

4 points

Jul 9, 2019 8:43 AM in response to macjack

Hi MacJack - thanks for your response.

I have two people that just get a blank page - as you can see from the picture.

I wonder what could be the difference. Hmm...

Would you mind telling me what version of OS, Safari & hardware you are using?

Thanks,

Roy

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Answer 4

RzzB Author

Level 1

4 points

Jul 9, 2019 9:05 AM in response to macjack

Thank you for the info.

The doc is a Google Docs preview so there are no Docs tools visible. I'm trying to keep the interface as clean and simple as possible. Many of the users are elderly and not computer savy. In fact most of the users won't print the document down but a few like to have a paper copy.

Cmd-P was nice and simple - until it doesn't work :-)

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