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marly257 Author

Level 1

4 points

iPhone 7 is not connecting with LTE/4G

Dear all,

My iPhone 7 is not connecting with LTE/4G while this is enabled. Is stuck in 3G.

The carrier does not have any issue and covers 4G. Other carrier doesn't help.
LTE/4G covered in this area.
Putting on airplane mode doesn't help.
Resetting network settings doesn't help.
Resetting iPhone fully doesn't help.
Software updated (12.3.1).

Does anyone know what I could try now?

Thank you in advance!

iPhone 7, iOS 12

Posted on Jul 9, 2019 11:29 PM

Top-ranking reply

ProustGiulio

Level 10

208,602 points

Posted on Jul 10, 2019 12:31 AM

After reading all the basic troubleshooting steps you performed, AND if nothing is obstructing your device's antenna, I would make an appointment at an Apple Store or Authorized Service Provider and have your iP7 inspected: Apple – Location Selector

Regards

Giulio

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iPhone 7 is not connecting with LTE/4G

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