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Level 1

4 points

iMessage alerts stopped

Suddenly today when my phone is locked I no longer receive iMessage alerts. I have made sure alerts are turned on, do not disturb is off and have tried restarting several times. I also installed the latest update (after this started happening). The tone comes through just fine if I am on the phone but not at all when it is asleep. Any help would be appreciated. Thanks

iPhone 7, iOS 12

Posted on Jul 10, 2019 4:24 PM

Best reply

SravanKrA

Community+ 2024

Level 10

410,592 points

Posted on Jul 11, 2019 12:08 PM

Have you enabled "Deliver Quietly"

Watch the GIF

Manage notifications

To manage your notifications from the Lock screen or Notification Center:

Swipe left over an alert or group of alerts.

- Tap Manage, then select from these options: Deliver Quietly: These notifications appear in the Notification Center, but don't show up on the Lock screen, play sounds, or show a banner or badge icon.
- Turn Off: This turns off all notifications for a specific app. To turn this back on, go to Settings > Notifications, select the app, and tap Allow Notifications.

You can also tap Settings to change your alert styles or alert settings for a specific app.

Use notifications on your iPhone, iPad, and iPod touch - Apple Support

https://support.apple.com/en-us/HT201925

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iMessage alerts stopped

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