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Can't connect my bluetooth headphones

Hi Apple Team,


I am unable to connect my Iphone and Apple watch to my Jabra bluetooth headset at the same time. I connect my pc and phone (when my jabra detects both devices and it connects to them at the same time). Please help.


BR,

Bazza

Apple Watch Series 4, watchOS 5

Posted on Jul 11, 2019 3:14 AM

Reply
Question marked as Best reply

Posted on Jul 11, 2019 7:58 AM

Hi,


I found this on Reddit which might be of help:


Unfortunate that you’re having this problem. I had some issues at the start but it works seamlessly now.

Essentially, I had to pair the headphones with my Apple Watch first by by turning the headphones off, then holding the power-on button for 3-ish seconds until they became discoverable. Then they popped up on my watch. Done.

Then, on my iPhone, I disconnected and forgot the device (this was the main thing). After turning my Jabras off and on again with the extended power button press, they auto connected to my Apple Watch and then I connected with my iPhone again and they’ve worked perfectly ever since.

tl;dr: Think you need to pair the watch with iPhone then watch with headphones then iPhone with headphones for them all to work.

7 replies
Question marked as Best reply

Jul 11, 2019 7:58 AM in response to bazzayan18

Hi,


I found this on Reddit which might be of help:


Unfortunate that you’re having this problem. I had some issues at the start but it works seamlessly now.

Essentially, I had to pair the headphones with my Apple Watch first by by turning the headphones off, then holding the power-on button for 3-ish seconds until they became discoverable. Then they popped up on my watch. Done.

Then, on my iPhone, I disconnected and forgot the device (this was the main thing). After turning my Jabras off and on again with the extended power button press, they auto connected to my Apple Watch and then I connected with my iPhone again and they’ve worked perfectly ever since.

tl;dr: Think you need to pair the watch with iPhone then watch with headphones then iPhone with headphones for them all to work.

Can't connect my bluetooth headphones

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