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User profile for user: Phil_Jackie
Phil_Jackie Author
User level: Level 1
7 points

AirDrop does not work on my iMac

I wanted to transfer a file from my iPhone to my iMac using AirDrop, but it is blank in the Finder.

I only have the following: "AirDrop lets you share instantly with people nearby. To share with someone using a Mac, ask them to go to AirDrop in the Finder."


I know that both Bluetooth and our WiFi are on.

Also, both the iMac and the iPhone are on the same WiFi network.


My iMac was bought in July 2011 and the OS is macOS Sierra.


Is my problem related to the OS, or something I did not configure?


Thanks for your help Apple Community.


Phil

iMac 21.5", macOS 10.12

Posted on Jul 11, 2019 7:38 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,537 points

Posted on Jul 11, 2019 11:33 AM

You are welcome. You posted your Mac was bought in 2011. From the first link I posted. It appears your computer is too old to airdrop with a device.


To share between a Mac and an iPhone, iPad, or iPod touch, you need any of these devices and operating systems:



  • iPhone, iPad, or iPod touch using iOS 7 or later


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User profile for user: Eric Root
Eric Root
User level: Level 10
684,537 points

Jul 11, 2019 11:33 AM in response to Phil_Jackie

You are welcome. You posted your Mac was bought in 2011. From the first link I posted. It appears your computer is too old to airdrop with a device.


To share between a Mac and an iPhone, iPad, or iPod touch, you need any of these devices and operating systems:



  • iPhone, iPad, or iPod touch using iOS 7 or later


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User profile for user: Phil_Jackie
Phil_Jackie Author
User level: Level 1
7 points

Jul 11, 2019 10:19 AM in response to Eric Root

Thank you Eric for your reply.

I tried all the options you gave me, without success.


Here below, I have inserted a snapshot of what I have when I select AirDrop in the Finder.




As you see, I have no option to select.


Even though, this iMac says that AirDrop is supported, I think that either the software (OS) configuration or the hardware configuration is not 100% compatible with this function.


Thanks again for your help.


Phil

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AirDrop does not work on my iMac

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