Cannot access anything through a web browser

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Level 1

8 points

Cannot access anything through a web browser

I am getting a message about a proxy server and can not access anything through a web browser even from emails and my battery is draining faster now

[Re-Titled by Moderator]

iPhone XS, iOS 12

Posted on Jul 11, 2019 7:58 AM

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Answer 1

Top-ranking reply

KiltedTim

Level 10

225,228 points

Jul 11, 2019 8:14 AM in response to Jbare1022

No. I'm saying contact the administrator of the WiFi network you're connected to.

This is a local network issue. There is a proxy server on that network that requires authentication to reach the Internet.

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Answer 2

KiltedTim

Level 10

225,228 points

Jul 11, 2019 10:06 AM in response to Jbare1022

If your phone isn't jailbroken, then there are no malware or viruses on it. There is nothing in the wild that can affect an iOS device that is not jailbroken.

Remove the VPN app completely, including any management profile it may have installed.

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Answer 3

KiltedTim

Level 10

225,228 points

Jul 11, 2019 9:15 AM in response to Jbare1022

Are you using a VPN? If so turn it off.

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Answer 4

KiltedTim

Level 10

225,228 points

Jul 11, 2019 8:01 AM in response to Jbare1022

Contact your network administrator or help desk.

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Answer 5

Jbare1022 Author

Level 1

8 points

Jul 11, 2019 8:03 AM in response to KiltedTim

ok so r u saying go to an apple store or take it to my service provider

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Answer 6

Jbare1022 Author

Level 1

8 points

Jul 11, 2019 9:07 AM in response to KiltedTim

No that is not the issue my WiFi is turned off and I am in the field on a jobsite with no WiFi anywhere near me

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Answer 7

Jbare1022 Author

Level 1

8 points

Jul 11, 2019 9:25 AM in response to KiltedTim

I have an app that uses one but that is not it that app has been running for a year this something new how do I check for malware or virus on the iPhone xs

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Cannot access anything through a web browser

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