How do I keep a hacker off my mac laptop? He

I have done everything that has been suggested to me by Apple and cybercrime people to protect my laptop. However, he still keeps getting on. I have a laptop 15" MacBook pro retina that I'm on at the moment and he's stopped my password and he's watching me. He's on and I have ethernet with the cords attached to my laptop and I have WiFi and he uses it when I'm off my laptop. I can tell because it comes on when I get back onto my laptop. I have no configured it and he configures it and goes right ahead with his remote scamming.

Help!

MacBook Pro 15", macOS 10.14

Posted on Jul 12, 2019 6:24 AM

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Question marked as Top-ranking reply

Posted on Jul 12, 2019 6:44 AM

if you are convinced someone has comprimsed your laptop

back it up with time machine

https://support.apple.com/en-us/HT201250

then go into recovery mode

https://support.apple.com/en-us/HT201314

format the drive, reinstall the OS, migrate your data over from the backup using macOS's migration assistant; skip migrating your applications, any 3rd party apps should be installed cleanly and any App that is not recognized by Apple should be used with great care to verify it is not comprisable..


Reset your router to defaults, install any firmware updates for it and then secure it. If you router has an option to manage remotely and you are on ethernet you can disable that.


You can not install a keylogger software on macOS unless you are physically sitting at that computer at the time of this writing.

Disable guest accounts if you need, do not enable root unless it's needed for a very specific task (If you don't know what that is dont worry, it's disabled by default)


Your network is only as secure as the least secure device on it.

20 replies
Question marked as Top-ranking reply

Jul 12, 2019 6:44 AM in response to executorfromnoblesville

if you are convinced someone has comprimsed your laptop

back it up with time machine

https://support.apple.com/en-us/HT201250

then go into recovery mode

https://support.apple.com/en-us/HT201314

format the drive, reinstall the OS, migrate your data over from the backup using macOS's migration assistant; skip migrating your applications, any 3rd party apps should be installed cleanly and any App that is not recognized by Apple should be used with great care to verify it is not comprisable..


Reset your router to defaults, install any firmware updates for it and then secure it. If you router has an option to manage remotely and you are on ethernet you can disable that.


You can not install a keylogger software on macOS unless you are physically sitting at that computer at the time of this writing.

Disable guest accounts if you need, do not enable root unless it's needed for a very specific task (If you don't know what that is dont worry, it's disabled by default)


Your network is only as secure as the least secure device on it.

Aug 9, 2019 4:23 AM in response to executorfromnoblesville

Hackers will sometimes target ordinary users to use their machines to store their stolen content (credit cards, IDs, passwords, etc.) sometimes a computer is hacked so that it can be used as part of a zombie army of computers to attack a site, sometimes they hav an innocent machine so they can connect through that machine to another machine that is the actual target (so its harder to take them), regardless of reason it actually is important to stay safe when you are online.


To keep a Mac extra safe:


Keep your version of macOS updated

System Preferences>Software Updates>Automatically keep my Mac up to date


Use Safari to do all your web surfing.


Turn on the firewall System Preferences>Security & Privacy>Firewall

Click the padlock and enter your password

Turn Firewall On

Close the padlock (you are done).


Practice normal computing practices, as always

Stay away from the Dark Web,

Do not download from any sites that you do not know to be safe

Do not open or download any email attachments that you aren’t 100% certain are safe (never from anyone you don't know personally)


Regards,

Adrian

Aug 8, 2019 4:06 PM in response to executorfromnoblesville

executorfromnoblesville Said:

"how do I do this, please?"


Contact the Manufacturer of the Router:

Every Router has its own methods to configure it. So, contact the manufacture and request a PDF document of the User Manual.


Who to Contact for help Setting you Router Up:

  • Retail Store
  • Internet Service Provider


Apple Support - Sites to Go to:

1. Go Here: Recommended Settings for Wi-Fi Routers and Access Points

2. Go Here: Join a hidden Wi-Fi network on Mac

3. Go Here: If you don’t See Wi-Fi in Network Preferences on Mac






Jul 12, 2019 7:54 AM in response to KiltedTim

He puts notes on my laptop so I can see them, he used to talk to me until I because rather upset at him for always taking everything off my computer. He just today, I saw my daughter's 2 pictures disappear off the screen and I know he does it because I've found pictures of my daughter on his little boxes that I can sometimes open. He keeps taking the firefox and chrome off and when I can get into them there is all my information on the sites including my banking information. He used to send me notes thru on my printer. He makes copies on my printer and sends faxes using my telephone number. Had to change it. I bought an iPhone and he put on it and I used it to send him a message on it, it went thru. He thinks he's a comedian and he laughs when he puts the ????? all over my screen so I can't read it. Then, when I called him, found his phone number on gitHub and called him, recognized his voice and he hung up quickly. I called back and his ugly wife picked up the phone and smarted off to me and slammed it down. Called back again and it went to voice mail, they cut me off. Called back again and the operator came in and said it was disconnected. He calls himself 'host' and he has taken control. I have gone into the laptop and cleaned it out but he has items attached to the system/var/library so they all don't come off. I didn't let him in. I don't go surfing, I'm careful, he hates for me to screw up the network and gets angry and he takes the whole sys pref out, or the network completely out. He shuts down the computer with a 'shutdown' from Berkley CA and he made another one supposedly from Apple. Apple told me that they think he's working for Apple. I told Apple that anyone that is a thief, liar, troublemaker and on my laptops (yes, I had to get another one because I write for my hometown paper in Ohio) A shutdown is where is can push a button and my laptop will shutdown and he can block my password and I have to login back in IF my password works. He has Apple on speed dial, he has microsoft on speed dial, he has GitHub on speed dial, he has any large company on speed dial. He also thinks he's a really smart fellow. He is, however, his personality is not worth a penny that's fake..I even had a writer call me from Apple and want to be kept up with this mental person..Now, after I've answered this note, Apple will probably write to me and ban me from being on here. They did it a couple of times when I wrote about this nut. This spammer has even gotten the Apple people wondering about how he got into my laptop...





[Email Edited by Moderator]

Jul 12, 2019 7:32 AM in response to JimmyCMPIT

Sometimes he won't let me in recovery mode. He puts up all kinds of stupid little notes which he just LOVES to put in front of me. He makes it as hard as he can for me NOT to get back onto my computer. I also had a bad accident coming home from Apple. Blew out 4 brand new tires, went over a couple of culverts, hills, passed cars and houses and I thought I was going to turn over many times but didn't, have a really good vehicle. I had to go towards the abutment to get away from a fellow that was looking down at his lap which I figured it was a texting IPhone.

Jul 12, 2019 7:37 AM in response to JimmyCMPIT

Then I don't know how he's doing it then. I've been told that he could be my neighbor, he could be down the street, which I didn't find someone I used to work with that lived down the street. This guy is a thief too because he stole food where I worked and this guy worked too. We used to see him and a couple of his buddies walk out with OUR door in their dirty little hands. They didn't think a thing about it either. Thieves, liars and troublemakers, they are the worst of the lot. No wonder they are doing remote work...

Sep 1, 2019 5:33 PM in response to AdrianG001

I do this. I think he's (now THEY) is getting thru my provider. Most of his friends have the same provider that I have. It takes me awhile to actually get into my laptops because I have to change everything that he's put on. I can't change the items he adds, don't know how to. Now I have 22 devices on my laptops. I have 4 of my own so that means I have 18. I need to know how to take them off or block them. Actually, I did block them and he hacked my password and took them off. I put them back again. Thank you for responding to my question..

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How do I keep a hacker off my mac laptop? He

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