Stolen phone-restoring old phone info

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Level 1

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Stolen phone-restoring old phone info

Hi,

Just had me iphone stolen while travelling overseas. Have a backup iphone my unsure how to restore my info from icloud without having my original phone?

iPhone 7, iOS 12

Posted on Jul 12, 2019 11:06 AM

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Answer 1

Best reply

Michael Black

Level 10

80,316 points

Jul 12, 2019 11:55 AM in response to oliverg1

If you backed up your stolen device, you can restore that backup to the new one - https://support.apple.com/kb/ph12521?locale=en_US

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Answer 2

razmee209

Level 10

192,216 points

Jul 12, 2019 11:51 AM in response to oliverg1

You would need to restore your new device from your icloud backup, it will give that option when you first set it up.

If you sync to icloud - you can view items by going to www.icloud.com on a web browser. Note what you sync to icloud isn't part of the icloud backup.

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Stolen phone-restoring old phone info

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