entering my apple id when someone elses id is already logged in?

I am trying to log into my Apple ID onto a new iPhone I just got but the previous owners Apple ID is already logged in and it is asking for their password to log out?

iPhone 6s

Posted on Jul 12, 2019 1:13 PM

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1 reply

King_Penguin

Level 10

334,330 points

Jul 12, 2019 11:25 PM in response to Jodiea00

If the phone has activation lock (i.e. Find iPhone is 'on') contact the previous owner, only he/she can potentially help you : Turn off Find My iPhone Activation Lock - Apple Support

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entering my apple id when someone elses id is already logged in?

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