You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Play pause button not working when minimized

When I'm in the music app on my phone if I Minimize the song I am currently listening to, to view the rest of my music, at the bottom of the screen is the “now playing” music tile. On that tile there is a pause button or a forward button. The pause button doesn’t always respond when I touch it. I have to maximize the now playing screen/tile and pause from there. Is anybody else having this issue?

iPhone XS Max, iOS 12

Posted on Jul 12, 2019 9:25 PM

Reply
3 replies

Jul 12, 2019 9:36 PM in response to Osusackett

I've not witnessed that behavior. I have a very long playlist that I use at night when I go to bed. I have a timer that I set for 30 minutes, and when it goes off, it stops the music. So, the next night when I go to bed, I just tap on the play button to get it started back up, then set the timer again. Everything works just fine for me. What troubleshooting have you tried? You can force restart the Music app, then force restart the phone. See if that corrects your issue.

Jul 13, 2019 1:04 PM in response to Osusackett

You can try creating a current backup and then restore the phone to that backup. Seems the only problem you are presented with is the fact the pause button does not always work. Am I correct? The buttons you see are correct. It will either be a play or pause, and then a fast forward. You will not see other buttons unless you maximize the Now Playing screen.

Play pause button not working when minimized

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.