“Hey Siri, read text” not working when locked

So, before suggestions are made, my slides are on in settings both under Face ID and Passcode and under Siri & Search.


When a a text message comes in and the phone is locked, I can’t use the “Hey Siri, read text message” feature. Siri says, “You’ll need to unlock your iPhone first”.


I am currently running 12.3.1, but it’s been doing it for a while.


Has as anyone else encountered this?




iPhone XR, iOS 12

Posted on Jul 13, 2019 4:10 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2019 5:37 PM

Settings > Notifications > Messages > Show Previews. Change it from When Unlocked to Always. Should fix it.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

“Hey Siri, read text” not working when locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.