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Can’t change my payment details

My current card has expired, when I go to add another payment method it won’t let me because it says I need to verify my current one, I can’t verify it because it’s expired. I can’t delete it because it says I need at least one payment method, I’m stuck

iPhone 7, iOS 12

Posted on Jul 13, 2019 9:44 AM

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Question marked as Top-ranking reply

Posted on Jul 13, 2019 9:53 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

2 replies

Can’t change my payment details

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