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Hi
I am trying to create a playlist from the 2000 odd tracks currently in my ITunes account and for some reason when i close Itunes it only retains the first 8 tracks and dumps the rest. Must be a simple reason, but i cant work it out - any suggestions would be welcome.
Thanks
Awesome tt2.
Your first 2 points didn't work. however your last point re creating a new library (which i had no idea what to do) has worked a treat. Although is struggled to find where my complete music library was. (I'm commercial network with servers and IT managers who i didn't want t involve). I kept on ending up with a very much reduced library (100 or so tracks) for some reason
Anyway i eventually found it and its all sorted now with my complete library and free to create 'favourite' Playlists thanks to you
Cheers
bjdehaan
Awesome tt2.
Your first 2 points didn't work. however your last point re creating a new library (which i had no idea what to do) has worked a treat. Although is struggled to find where my complete music library was. (I'm commercial network with servers and IT managers who i didn't want t involve). I kept on ending up with a very much reduced library (100 or so tracks) for some reason
Anyway i eventually found it and its all sorted now with my complete library and free to create 'favourite' Playlists thanks to you
Cheers
bjdehaan
Hi Bjdehaan,
It sounds like you're having trouble creating a playlist, and I want to help.
Are you trying to use a Smart Playlist, or is this for a Playlist?
You should be able to follow the steps here:
Create and share playlists - Apple Support
Have you tried adding less than the total amount of tracks but more than the 8 that are retained?
As a test, what happens if you create a new Playlist with10 tracks for example?
Let me know if that helps. If not, let me know which version of Windows and which version of iTunes you're using, and I'll try to help.
Thanks for using the Apple Support Communities.
Thanks Starr.C,
The plot thickens. I thought i'd create another playlist and try again and discovered that when I shut Itunes and reopen, it doesn't save the new playlist at all - It just disappears all together. This probably explains the '8 track limit' on the Playlist i was trying to progressively build.
Although i have a number of playlist saved already, It is now dumping anything new when shutting down
No idea what's going on
My Operating system is Windows 10
What anti-virus software do you have? Try excluding the iTunes folder from real time scanning. Check the iTunes folder for the presence of hidden .tmp files. These will be evidence that AV is interfering with the way that iTunes updates its database.
tt2
Thanks tt2,
I am running Symantec Antivirus
I disabled it, but Itunes will still not save any new playlists or additions to existing playlists once shut down.
There is 1 tmp file in the itunes folder created in April 2019
bjdehaan
Try right-clicking the iTunes shortcut and use Run as administrator then close iTunes once it has fully opened.
Try holding down ctrl+shift when launching iTunes to run it in iTunes Safe Mode, again close iTunes once it has opened.
Now run iTunes again and see if you can make a playlist change that can stick.
If that doesn't work you can hold down shift when launching iTunes and use the create option to make a new test library and see what happens in that.
tt2
You're welcome. 🙂
tt2
ITunes Play List on Windows Desktop - How many tracks
