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album purchase

I purchased the album "Dear Evan Hansen" and all of the songs downloaded, but three of them wont play. iTunes just skips the songs when they are ready to play. And if I click on the song, iTunes asks me to sign in and authorize the computer. I do that and it says the computer is authorized. Then it does nothing. If I click on the song again, it goes through the same procedure. Frustrating!!

Windows, Windows 6

Posted on Jul 16, 2019 12:42 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2019 2:00 PM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

3 replies
Question marked as Top-ranking reply

Jul 16, 2019 2:00 PM in response to pharby

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

album purchase

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