The money was sent to the wrong person

I want to cancel the money that was sent since was a setting up my apple pay

iPhone XR, iOS 12

Posted on Jul 16, 2019 8:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2019 8:44 PM

According to: Send, receive, and request money with Apple Pay - Apple Support

"How to cancel a payment

If you send money to someone who hasn't accepted the payment, you can cancel the payment. Here's how:

  1. Open Messages and go to the payment. Or go to the payment in Latest Transactions. 
  2. Tap the payment to see its details, then check the Status field. 
  3. Tap Cancel Payment. The Status field updates to say Canceled. If you don't see the option to cancel, then the person has already accepted the payment. Try asking the person to send money back to you instead. 

If you reject or cancel a payment, the money will be refunded by the next business day depending on your bank or card issuer. 


How to dispute a payment

To open a dispute for a transaction, contact us. Apple Pay person to person payments are just like any other private transaction between two people. If you sent money to the wrong person, try to cancel the payment or ask them to send the money back."

1 reply
Question marked as Top-ranking reply

Jul 16, 2019 8:44 PM in response to willimar

According to: Send, receive, and request money with Apple Pay - Apple Support

"How to cancel a payment

If you send money to someone who hasn't accepted the payment, you can cancel the payment. Here's how:

  1. Open Messages and go to the payment. Or go to the payment in Latest Transactions. 
  2. Tap the payment to see its details, then check the Status field. 
  3. Tap Cancel Payment. The Status field updates to say Canceled. If you don't see the option to cancel, then the person has already accepted the payment. Try asking the person to send money back to you instead. 

If you reject or cancel a payment, the money will be refunded by the next business day depending on your bank or card issuer. 


How to dispute a payment

To open a dispute for a transaction, contact us. Apple Pay person to person payments are just like any other private transaction between two people. If you sent money to the wrong person, try to cancel the payment or ask them to send the money back."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The money was sent to the wrong person

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.