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Notifications on iMessage

i don’t have any unread messages, however the iMessage app is showing that I have one unread message. I’ve tried:

1: turning notifications off and then turning them back on

2: restarting my phone

3: selecting all and pushing read all



Posted on Jul 17, 2019 8:01 PM

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Question marked as Top-ranking reply

Posted on Jul 17, 2019 8:36 PM

Hello.

The next steps I would recommend would be to backup and restore your iPhone.


The article bellow has the steps on how to backup your iPhone

How to back up your iPhone, iPad, and iPod touch - Apple Support

And then restore it.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

The issue should be resolved.

1 reply
Question marked as Top-ranking reply

Jul 17, 2019 8:36 PM in response to Victoria-james

Hello.

The next steps I would recommend would be to backup and restore your iPhone.


The article bellow has the steps on how to backup your iPhone

How to back up your iPhone, iPad, and iPod touch - Apple Support

And then restore it.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

The issue should be resolved.

Notifications on iMessage

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