Missing Menu Bar in the App Store

Question

Level 1

4 points

Missing Menu Bar in the App Store

Good day Community,

I currently have a Mid 2011 27-inch iMac running OS 10.13.6 High Sierra. Regardless of what computer profile I am in, the App Store application on the iMac is missing the Menu Bar Icons at the top. I have tried logging out and in of the App Store account but to no avail. Even when you go up to the very top menu bar and click on the Store drop down the "Featured, Top Charts, Categories, Purchased and Updates" selections are missing. I've searched the internet for an answer but keep running into solutions for the iPhone not the iMac nor the App Store software itself. Below is an example of an App Store with the Menu Bar and one with out. Any help with this would be greatly appreciated. Thnx

With Menu Bar Example:

With Out Menu Bar Example:

iMac Line (2012 and Later)

Posted on Jul 18, 2019 8:30 AM

Reply

Answer 1

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

189,132 points

Jul 18, 2019 9:58 AM in response to WillyMo24

"Stand alone" is in reference to the fact you are not going to find the app to download a new version independent of reinstalling the entirety of the macOS. It is bundled with the macOS.

The Combo update may refresh the app— if not reinstall the macOS from Recovery on top of your existing macOS.

Recovery http://support.apple.com/kb/HT4718

What is that mactech???

.

If it is third party interferences—try a Safeboot

Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. —login and test your AppStore.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.

Reply

Answer 2

Jul 18, 2019 9:06 AM in response to WillyMo24

WillyMo24 wrote:

Good day Community,

I currently have a Mid 2011 27-inch iMac running OS 10.13.6 High Sierra.

There is no stand alone AppStore.app

You can try reinstalling the combo update on top of your existing macOS to sort anomalies not easily explained—

Download macOS High Sierra 10.13.6 Combo Update - Apple Support

Reply

Answer 3

WillyMo24 Author

Level 1

4 points

Jul 18, 2019 9:44 AM in response to leroydouglas

I'm pretty sure it is a stand alone app as it has it's own version, in this case 2.4. I am downloading the combo update you provided to see if that resolves the issue. I'm also including a screen shot of the app on the desktop to verify that it is a stand alone. Thank you for your input

Reply

Answer 4

WillyMo24 Author

Level 1

4 points

Jul 18, 2019 10:27 AM in response to leroydouglas

Hi Leroydouglas, I will restart in SafeBoot and see if that does the trick. If not I will run System Recovery and see if it resolves my issue. I tried doing the Combo updates but the installer came back saying that the Disk did not meet the requirements for the update even though it is already on OS 10.13.6. As for the MacTech, lol, that is a server I use for storage. Thnx

Reply