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Safari error message and safari won’t load

Safari will not load and gives me the following error message: “Safari cannot open the page because you are not connected to the internet”. I am 100% sure that I am connected to the internet through an lte connection. As I write this, I am using chrome. I am looking for a solution to this problem. I have tried everything I could find so far on the internet, as far as suggestions go. Thank you for your help!

iPhone X, iOS 12

Posted on Jul 19, 2019 5:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2019 6:57 PM

Not knowing what you have tried, try double clicking the Home button and swipe Safari upwards. Go to Settings/Safari and clear History and Website Data. Open Safari and test.


Safari - Clear the history and cookies on your iPhone, iPad, or iPod touch


Safari website data on your iPhone or iPad - How to clear


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

1 reply
Question marked as Top-ranking reply

Jul 19, 2019 6:57 PM in response to tofufight

Not knowing what you have tried, try double clicking the Home button and swipe Safari upwards. Go to Settings/Safari and clear History and Website Data. Open Safari and test.


Safari - Clear the history and cookies on your iPhone, iPad, or iPod touch


Safari website data on your iPhone or iPad - How to clear


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

Safari error message and safari won’t load

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