4013 error

I'm having an issue with my iPad... It's not turning on, when I try to restore to factory settings, it's showing 4013 error. I tried many times but in vain... I even went to customer care executive, even he could not resolve the issue...

iPad Pro, iOS 12

Posted on Jul 20, 2019 1:24 PM

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Error 4013 Ipad stopped turning on and continuously shows the need to plug it in with an apple support restore address at the top. When I try plugging it in and updating or restoring, it gives me a 4013 error message. The ipad was just months out of warranty when this happened (just over a year from purchase) and now apple were initially helpful via chat support, but I can no longer get into chat support. It gives a message about how it is no longer in warranty. Coming from a household with MULTIPLE apple products I have had repeated problems with ipads not turning on within two years of purchase. Apple tells me it is almost the price of a new ipad to fix the problem which seems insane!! Looking for ideas or support. Anyone had similar issues? I am very unsatisfied with the help I've received from apple. Certainly won't be recommending ipads to anyone I know, nor the help service surrounding this. Very disappointed customer!
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2 replies

Jul 20, 2019 1:35 PM in response to Apple_ipadpro4013

This link offers suggestions for the error code you are seeing: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

QuickPost

Level 10

103,437 points

Jul 20, 2019 1:35 PM in response to Apple_ipadpro4013

Hello,

Please refer to the following 3rd party website as it appears to have helpful suggestions to help you troubleshoot iTunes error 4013.

igeeksblog

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4013 error

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