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Level 1

5 points

The SIM card

The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

iPhone XR, iOS 12

Posted on Jul 21, 2019 4:44 PM

Best reply

stedman1

Community+ 2024

Level 10

256,824 points

Posted on Jul 21, 2019 4:47 PM

Your phone is locked to a cellular provider other than the provider you are attempting to use.

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The SIM card

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