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The SIM card

The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

iPhone XR, iOS 12

Posted on Jul 21, 2019 4:44 PM

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Question marked as Top-ranking reply

Posted on Jul 21, 2019 4:47 PM

Your phone is locked to a cellular provider other than the provider you are attempting to use.

2 replies

The SIM card

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