Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
My two year old MacBook Air has started running very slow and Safari shuts down and displays a message saying Apple wants to make changes.. Enter your password to allow this.
MacBook Air 11", macOS 10.14
Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
Copy the report
and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report
Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report:
Then we can examine the report and see if we can determine what's causing the problem..
Hello,
Can you please post a photo of the message you are receiving. I am not aware of any legitimate Apple message that resembles what you are describing.
MacBook Air running very slow and shutting down
