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esbeidy82 Author

Level 1

12 points

Can't pair apple watch series 3 to iphone 8

I currently got a new phone so decided to reset my watch to factory mode, as I try pairing my new phone and my watch it states it needs an update and when I press update it says pairing failed and to retry. I have tried everything as in turning on and off my phone and the watch and even did a network reset on my phone. My phone is currently updated as well and I have called Apple and they couldn't find a solution so I have an appointment later this week but it would be nice to resolve it on my own. Can somebody please help :(

Apple Watch

Posted on Jul 22, 2019 8:14 PM

Top-ranking reply

lobsterghost1

Level 10

149,718 points

Posted on Jul 22, 2019 8:28 PM

Before you got your new phone, did you unpair the watch from the previous phone? I know you reset the watch, but I'm guessing you didn't unpair it from the phone.

Read this link on how to move a watch to a new phone if you didn't unpair it from the previous phone:

Switch your Apple Watch to a new iPhone - Apple Support

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Can't pair apple watch series 3 to iphone 8

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