You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone disabled, connect to itunes

Hello

I have broken my iphone 6s screen and it was still working for 2 days, then it kept on entering the password wrongly by itself again and again. Later I found out it is locked with this message "iPhone is disabled, connect to itunes"

I connected it to itunes and there were 2 options: 1. Update 2. Reset.

Now I dont care about the phone, I have more than 13,000 photos and videos on the phone and I can not access them to copy them. I hadnt uploaded them to iCloud.


Is there any way to access the memory?

iPhone 6s, iOS 12

Posted on Jul 23, 2019 7:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2019 8:03 AM

No.

If you were not backing it up on a regular basis, it's too late now.

1 reply

iphone disabled, connect to itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.