You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail crashes continually - started two days ago

Hello,

I can't keep my mail connected. It will stay on for maybe 30 seconds, then crashes.

Tried all the usual remedies. And I got the latest Mojave update today, too. Thought it would help. Nope.

This will only let me add some of the crash report......

Process: Mail [1241]

Path: /Applications/Mail.app/Contents/MacOS/Mail

Identifier: Mail

Version: 12.4 (3445.104.11)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Mail [1241]

User ID: 501

Date/Time: 2019-07-23 16:00:44.726 -0400

OS Version: Mac OS X 10.14.6 (18G84)

Report Version: 12

Anonymous UUID: D7D86F28-D40E-AD8E-D589-3B61AC0B3653

Time Awake Since Boot: 3800 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [1241]

iMac Line (2012 and Later)

Posted on Jul 23, 2019 1:14 PM

Top-ranking reply

Diane Janowski Author

Level 1

71 points

Posted on Jul 29, 2019 11:16 AM

Not sure how, but it seems to have fixed itself. I have run the Disk Utility maybe twice a day since my first post. Earlier this morning my computer crashed really badly and I had to force turn it off. Ran Disk Utility and have had the mail on all day with no difficulties or crashes. Maybe the force off did the trick.

Thanks anyway.

Diane

View in context

Similar questions

8 replies

Top-ranking reply

Diane Janowski Author

Level 1

71 points

Jul 29, 2019 11:16 AM in response to Diane Janowski

Thanks anyway.

Diane

raina_b22

Community Specialist

Jul 24, 2019 12:56 PM in response to Diane Janowski

Greetings Diane Janowski,

Thank you for using Apple Support Communities. It seems like you can launch the Mail app, but it will then crash after a few seconds. There are a couple things you can try that may be able to help. I would recommend you read these articles and use them to help troubleshoot the issue.

macOS Sierra: If an app freezes or quits unexpectedly

If Mail unexpectedly quits when viewing certain messages

Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.

Take care.