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User profile for user: kaflooey
kaflooey Author
User level: Level 1
4 points

My photos library on macbook pro does not show up in Photos. What's going on?

I don't know what I screwed up. My very large photo library is all there in iCloud but on my Macbook Pro it can't find Photos. i mean, the thumbnails come up but when I double click to open a single photo I get the exclamation point. I tried downloading iPhoto Library Manager but it says the data can't be located. Help!


MacBook Pro 13", OS X 10.11

Posted on Jul 23, 2019 11:40 PM

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User profile for user: léonie
léonie
User level: Level 10
197,309 points

Posted on Jul 24, 2019 8:34 AM

I tried downloading iPhoto Library Manager but it says the data can't be located. Help!

iPhoto Library Manager can only repair iPhoto Libraries, not Photos Libraries. Or are you still using iPhoto and not Photos?

My very large photo library is all there in iCloud but on my Macbook Pro it can't find Photos.

Does that mean you have uploaded your Photos Library from one of your devices to iCloud by syncing with iCloud Photos? Then Photos for Mac on your Mac should be able to download the originals of your Photos, if you enable iCloud Photos in the System Preferences > iCloud > Photos and in Photos > Preferences > iCloud. It will not work, however, if you are using more storage in iCloud than you signed up for, or if the file format of the image files is not compatible with the system on your Mac.

  • Are you perhaps running out of storage in iCloud or on your Mac? (Manage your iCloud storage - Apple Support)
  • What is the file format of your iCloud photos? Have the photos been taken with an iPhone with a relatively new system? iOS 11 or 12? Then the format of the photos may not be readable on a Mac with an old system like  OS X 10.11. If the file format of the photos is HEIC, you will need to upgrade the Mac to macOS 10.13 or later.



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User profile for user: léonie
léonie
User level: Level 10
197,309 points

Jul 24, 2019 8:34 AM in response to kaflooey

I tried downloading iPhoto Library Manager but it says the data can't be located. Help!

iPhoto Library Manager can only repair iPhoto Libraries, not Photos Libraries. Or are you still using iPhoto and not Photos?

My very large photo library is all there in iCloud but on my Macbook Pro it can't find Photos.

Does that mean you have uploaded your Photos Library from one of your devices to iCloud by syncing with iCloud Photos? Then Photos for Mac on your Mac should be able to download the originals of your Photos, if you enable iCloud Photos in the System Preferences > iCloud > Photos and in Photos > Preferences > iCloud. It will not work, however, if you are using more storage in iCloud than you signed up for, or if the file format of the image files is not compatible with the system on your Mac.

  • Are you perhaps running out of storage in iCloud or on your Mac? (Manage your iCloud storage - Apple Support)
  • What is the file format of your iCloud photos? Have the photos been taken with an iPhone with a relatively new system? iOS 11 or 12? Then the format of the photos may not be readable on a Mac with an old system like  OS X 10.11. If the file format of the photos is HEIC, you will need to upgrade the Mac to macOS 10.13 or later.



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My photos library on macbook pro does not show up in Photos. What's going on?

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