Ringer volume turns off when Bluetooth in car connects

Why does the ringer volume drop to nothing each time my cars Bluetooth connects to iPhone X? Even when manually turned up, volume zeros out with one touch of the vehicles volume control.

iPhone X

Posted on Jul 25, 2019 6:35 PM

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Posted on Feb 9, 2021 7:00 AM

Apple could never figure this out when I contacted them and spoke with someone. I discovered that when I go in under the sounds for the ringer volume, I turned off where it says “change with buttons,” it fixed the problem for me.

219 replies

Dec 26, 2019 4:40 PM in response to dennis_from_temple

The problem cannot be fixed with any of the suggestions, I have tried around 5 of the recent suggestions. The problem appears to be connected with, but not limited to, connecting the iPhone to your auto audio by bluetooth. When you connect to your auto by Bluetooth, it probably has the volume set to around 75% in some cases, but in your car the audio will be raised to 75% volume, and that’s quite high. What do you do? You turn the volume most of the way down. That’s where the volume level will likely be. This likely will also occur when you connect to an earbud, or headphone and the results will end up the same.

A new scenario happened to me the other day, where I was setting at a restaurant table where I (as usual) checked the ringer volume, then the audio volume to assure myself I can hear the “ringer”. One instance the volume was at around 10%, so I raised the volume with the side button, and it dropped to the bottom. This occurred several times when I was setting there. I shut the iPhone down, and restarted, then set the side button volume to around 75%, and it stayed there.

Apple must re-write their software to separate the volume control to a scenario that is separate between a car audio device and a headphone. We don’t need to blowout our eardrums, yet when the ringer rings, we must be able to hear it.

Mar 9, 2020 2:37 PM in response to _Razor

What I don't really understand is that according to past conversations with apple support when I wanted to write my own "profiles" app, they do not allow 3rd parties to control core phone options. This conversation was specifically about "apps to control ringer volume based on current location or other connections". Seems like their policy has changed or I was wrongly informed.

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Ringer volume turns off when Bluetooth in car connects

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