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Jolleynurse Author

Level 1

4 points

Unable to sign in with my Apple ID on my new iPhone XS max

Cannot sign in with my Apple ID. The sign in stays grey so I can’t Log in

Posted on Jul 25, 2019 8:15 PM

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2 replies

Level 10

684,051 points

Jul 25, 2019 8:43 PM in response to Jolleynurse

Have you checked Settings/Screen Time for any restrictions?

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting

Backup - Restore your device from an iCloud or iTunes backup

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Level 10

120,686 points

Jul 25, 2019 8:24 PM in response to Jolleynurse

Ask for assistance here: Contact Apple for help with Apple ID account security - Apple Support

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Unable to sign in with my Apple ID on my new iPhone XS max

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