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Rear Flash and Camera is disabled

hi to all,

i am having problem with my iphone 8 64 gb and its about rear flash and camera. its not hited and not even macerate and its happened suddenly. i did restarting and reseting and tried to use the rear camera with several different applications but didnt work. just tried to cool it down in front of AC for half an hour, the camera and flash worked for like 1 hour and again disabled and below alert came up when i opened the camera application to use.

Posted on Jul 27, 2019 3:07 AM

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Question marked as Best reply

Posted on Jul 27, 2019 3:24 AM

Hi there,


It seems to me a Temperature Warning:


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures

https://support.apple.com/en-ie/HT201678


It could be also indicative of a problem with the battery:


iPhone Battery and Performance

https://support.apple.com/en-ie/HT208387


I thing for security reasons it's better if you make a backup of all your contents and refer to an Apple Store or contact Apple Support in order to make a diagnostic and verify if there is any kind of Hardware Issue, if the battery needs to be replaced or if this problem it's just due to an excessive usage of the Battery.


Maximizing Battery Life and Lifespan

https://www.apple.com/batteries/maximizing-performance/

1 reply
Question marked as Best reply

Jul 27, 2019 3:24 AM in response to RezaRhmt

Hi there,


It seems to me a Temperature Warning:


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures

https://support.apple.com/en-ie/HT201678


It could be also indicative of a problem with the battery:


iPhone Battery and Performance

https://support.apple.com/en-ie/HT208387


I thing for security reasons it's better if you make a backup of all your contents and refer to an Apple Store or contact Apple Support in order to make a diagnostic and verify if there is any kind of Hardware Issue, if the battery needs to be replaced or if this problem it's just due to an excessive usage of the Battery.


Maximizing Battery Life and Lifespan

https://www.apple.com/batteries/maximizing-performance/

Rear Flash and Camera is disabled

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