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Connecting camera to iPad by USB-C cable: cannot access images

I have a Sony A7 III and I have connected it to the 3rd Gen iPad Pro as shown in Apple's photo using the USB-C cable that came with my iPad Pro 2018. The iPad does not recognized the attached drive as it should.


Things I've tried

*Changing the USB mode on the camera from "mass storage" to MTP

*Looking for the camera in the Files app

*verifying that I can see the photos when attaching to a computer via mini-usb.

*Updating the camera firmware

*crossing my fingers

*doing the same thing again and again, "just in case"


Please advise!

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Jul 27, 2019 10:05 AM

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Question marked as Best reply

Posted on Aug 7, 2019 8:15 AM

I applied a system update to iOS 12.4 and it works now! Thanks, Apple support!

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Connecting camera to iPad by USB-C cable: cannot access images

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