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Hello good afternoon. In November of last year I bought this iPhone XR in the USA, it is presenting a defect on the screen, I live in Venezuela but I will go to Colombia Bogota next month, I wanted to know if there in an apple I could make the change of the equipment or I would cover the warranty


iPhone XR

Posted on Jul 28, 2019 10:40 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2019 10:53 AM

Warranty coverage depends on where you originally purchased it.


IMPORTANT RESTRICTION FOR iPHONE, iPAD, APPLE TV AND HOMEPOD SERVICE.

Apple may restrict warranty service for iPhone, iPad, Apple TV and HomePod to the country where Apple or its Authorized Distributors originally sold the device.

https://www.apple.com/legal/warranty/products/ios-warranty-canada-english.html


Please get the Serial Number Using : Settings > General > About > Serial Number


Click the link below

Check Your Service and Support Coverage - Apple Support

https://checkcoverage.apple.com/

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1 reply
Question marked as Top-ranking reply

Jul 28, 2019 10:53 AM in response to amali06

Warranty coverage depends on where you originally purchased it.


IMPORTANT RESTRICTION FOR iPHONE, iPAD, APPLE TV AND HOMEPOD SERVICE.

Apple may restrict warranty service for iPhone, iPad, Apple TV and HomePod to the country where Apple or its Authorized Distributors originally sold the device.

https://www.apple.com/legal/warranty/products/ios-warranty-canada-english.html


Please get the Serial Number Using : Settings > General > About > Serial Number


Click the link below

Check Your Service and Support Coverage - Apple Support

https://checkcoverage.apple.com/

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