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I recived an email from app store with an invoice of a purchase i never did. That email contains a word document with the invoice of a payment i supposedly did. Is this a mistake? How can i solve this problem?
PS: The app where the payment came from was "Mobile Legends Bang Bang" wich i never even instaled on my iphone.
iPhone SE
That is a scam. Apple doesn't send emails with Word documents relating to a purchase. Also note that if the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
That is a scam. Apple doesn't send emails with Word documents relating to a purchase. Also note that if the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
Email from AppStore
