This message has no content
This message has no content
Hello,
A few days ago an issue appeared on my iPhone 7, using Mail app on iOS 12.1.2.
The issue is the following:
In one of the 2 accounts in Mail app (IMAP), I lost all the content in all of my emails in Inbox folder ONLY. I can only see the sender and the subject of the email, but the preview says "This message has no content", and once I tap an email to view it in fullscreen, I see the same message - no content.
When I go to any other folders in this account (draft, sent mail, even trash folder, etc.) I see the email normally.
I use the same email accounts on my Mac (Outlook for Mac 2016, v16.16.5), and everything works just fine.
I tried the following fixes that I found online, and none of them helped:
- restarting the mail app
- removing the email account from my phone and adding it back
- removing all accounts and deleting Mail app, then reinstalling the app and adding back both accounts
- restarting iPhone
- double-checked the Time zone
The other account on my iPhone Mail app works fine.
I downloaded 3 other email apps on my iPhone and all of them show the content in the emails normally, only Mail app seems to have a problem.
The inbox of the account with the problem is quite large (approx. 27.500 emails, approx 15GB), but it worked fine for years on Mail app, and a few days ago the problem occurred without any changes being made on the servers and/or locally, and I cannot find a solution to solve it.
Not to mention, the issue is simply driving me crazy!!!
Thanks for any help!
