Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: stephen2688
stephen2688 Author
User level: Level 1
4 points

No notification of missed FaceTime call

I’ve recently upgraded from the iPhone 6 to XR and since a few people have tried to FaceTime me and I’ve missed the calls whilst my phone was locked and in sleep mode. But when I wake the phone to see my notifications on the locked screen is doesn’t display the fact that I missed a FaceTime call, there’s not even a red circle on the phone icon which displays the recent calls to say I’ve missed a FaceTime call, the only way I know I’ve missed a FaceTime call is to go to my call history but because there’s no notification of a missed FaceTime call I don’t know unless I go to the recent list. Anyone know what’s going on, I’ve tried changing the notification settings with no luck.

iPhone XR

Posted on Jul 30, 2019 4:27 PM

Reply
Question marked as Best reply
User profile for user: ko8leznbitz
ko8leznbitz
User level: Level 1
92 points

Posted on Jul 30, 2019 5:02 PM

To begin open the Settings app and select the notifications section as circled in the screenshot below.



Next as circle below in the next screenshot click on the FaceTime section of the notifications settings.



Finally we find ourselves in the notification settings for the FaceTime app make sure all options match the final screenshot as shown below.



Quick note: The badges option enables or disables the “red circle on the phone icon” you were talking about in your query.


Reply if this does, or does not work!


Cheers!

View in context

Similar questions

2 replies
Question marked as Best reply
User profile for user: ko8leznbitz
ko8leznbitz
User level: Level 1
92 points

Jul 30, 2019 5:02 PM in response to stephen2688

To begin open the Settings app and select the notifications section as circled in the screenshot below.



Next as circle below in the next screenshot click on the FaceTime section of the notifications settings.



Finally we find ourselves in the notification settings for the FaceTime app make sure all options match the final screenshot as shown below.



Quick note: The badges option enables or disables the “red circle on the phone icon” you were talking about in your query.


Reply if this does, or does not work!


Cheers!

Reply

No notification of missed FaceTime call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up