You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: stephen2688
stephen2688 Author
User level: Level 1
69 points

No notification of missed FaceTime call

I’ve recently upgraded from the iPhone 6 to XR and since a few people have tried to FaceTime me and I’ve missed the calls whilst my phone was locked and in sleep mode. But when I wake the phone to see my notifications on the locked screen is doesn’t display the fact that I missed a FaceTime call, there’s not even a red circle on the phone icon which displays the recent calls to say I’ve missed a FaceTime call, the only way I know I’ve missed a FaceTime call is to go to my call history but because there’s no notification of a missed FaceTime call I don’t know unless I go to the recent list. Anyone know what’s going on, I’ve tried changing the notification settings with no luck.

iPhone XR

Posted on Jul 30, 2019 4:27 PM

Reply
Question marked as Top-ranking reply
User profile for user: ko8leznbitz
ko8leznbitz
User level: Level 1
92 points

Posted on Jul 30, 2019 5:02 PM

To begin open the Settings app and select the notifications section as circled in the screenshot below.



Next as circle below in the next screenshot click on the FaceTime section of the notifications settings.



Finally we find ourselves in the notification settings for the FaceTime app make sure all options match the final screenshot as shown below.



Quick note: The badges option enables or disables the “red circle on the phone icon” you were talking about in your query.


Reply if this does, or does not work!


Cheers!

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: ko8leznbitz
ko8leznbitz
User level: Level 1
92 points

Jul 30, 2019 5:02 PM in response to stephen2688

To begin open the Settings app and select the notifications section as circled in the screenshot below.



Next as circle below in the next screenshot click on the FaceTime section of the notifications settings.



Finally we find ourselves in the notification settings for the FaceTime app make sure all options match the final screenshot as shown below.



Quick note: The badges option enables or disables the “red circle on the phone icon” you were talking about in your query.


Reply if this does, or does not work!


Cheers!

Reply

No notification of missed FaceTime call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up