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App from iCloud backup , no access to gallery

I’ve just purchased an iPhone 6s , I engaged iCloud backup and successfully changed all my relevant detail from my old iPhone6 Unfortunately the app featured would not give me access to my photo/ videos I just got this , I went into Privacy settings and because it hadn’t asked me for access to my gallery would not transport. Rendering the app useless , as I can’t gain access to import or export any of my files I tried to delete and reinstall through iCloud but it said I would lose all data , Any help would be appreciated

iPhone XS

Posted on Jul 31, 2019 9:56 AM

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Question marked as Top-ranking reply

Posted on Jul 31, 2019 10:22 AM

Ask the app developer or look at their support site.

3 replies

App from iCloud backup , no access to gallery

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