I have already removed a huge file (more than 100GB) from iCloud drive but this space is not released from my total iCloud storage space. What should I do ?
Try going to iCloud.com/iCloud Drive using a computer browser and click on Recently Deleted at the bottom right. If there are files there you do not need, delete them. Then try iCloud.com/Settings and go to Advanced at the bottom left. Access Restore Files. If there are files there you do not need, delete them.
You are welcome. Have you gone to iCloud.com/Photos and checked for a Recently Deleted album? If there is one, you can delete the photos from there.
Hi Eric,
Thanks for your reply. I have already deleted everthing in the Recently Deleted file. When I go to "Access Restore Files", the system keeps searching for the files with small words - found xx documents. However, after a while it shows an error and stops automaticlly.
I have 200GB storage in total, after moving the big photo file, only approx. 17 GB left, but icloud show I still have more than 100GB of "Documents". I suppose the photo file is not removed completely from back end.
iCloud storage issue
