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Watch locked and can’t reset

I forgot my passcode to my watch since unlocking my phone unlocks the watch too. I updated to the latest OS last night and unlocking my phone no longer unlocks my watch.


I tried unpairing/resetting the watch but an error happened. Now, my phone shows no watch paired and the watch is still locked.


Any ideas?

Apple Watch

Posted on Aug 1, 2019 2:13 PM

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Question marked as Top-ranking reply

Posted on Aug 1, 2019 2:38 PM

It sounds like your watch still thinks it is paired, but the iPhone has deleted its half of the pairing. You need to complete the unpairing by erasing the watch then re-pair and setup the watch again. Please see the second method to erase using the watch alone in Unpair and erase your Apple Watch - Apple Support

2 replies

Watch locked and can’t reset

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