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User profile for user: persimonas
persimonas Author
User level: Level 1
5 points

Apple ID disabled in iTunes and App store

Hi, 


I’m having trouble signing in to App store and iTunes, keep on getting messages that my account has been disabled. I have reset my password and it still doesn’t work

Also, the bank blocked my credit card because of suspicious activities when iTunes tried to charge my card I believe 110€. 

Since my account is disabled, I cannot change my payment information, not to mention using other Apple services. Please help!


Agne

iPhone XR

Posted on Aug 2, 2019 2:07 AM

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User profile for user: King_Penguin
King_Penguin
User level: Level 10
334,156 points

Posted on Aug 2, 2019 3:00 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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Apple ID disabled in iTunes and App store

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