permanently locked by apple

I received an email from apple support and it says " we have locked your account for security reasons. It looks like your account is outdated and required update. We required to update your account in 24 hours or your account will be permanently locked."


How can I unlock my account as it was permanently locked.

Posted on Aug 2, 2019 4:31 AM

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3 replies

Aug 2, 2019 6:18 AM in response to mystiquexxx

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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permanently locked by apple

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