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Robertaylor Author

Level 1

4 points

Bad subscription still billed

i would like a refund from a hbo go app I thought I canceled I can’t afford the $14.99 it took

iPhone 6s

Posted on Aug 3, 2019 7:47 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Aug 3, 2019 10:57 PM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Bad subscription still billed

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