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iPhone XR connects only to 2.4Ghz

I'm having trouble with my iPhone XR connecting to slower 2.4GHz wifi in my home instead of the faster 5GHz wifi, even when I am very close to the router or satellite unit transmitting the 5Ghz signal (i've tried on both Netgear Orbi router and satellites access points). I've noticed that other apple devices in the house will connect to the 5GHz no problem (iPhone 7, iPad, Mac Mini and iMac all connect to 5GHz when similarly close to the transmitted signal). I've tried resetting my network settings and that didn't work. My wifi router and satellite units are up to date on firmware and my iPhoneXR is current on updates as well.


My Wireless router doesn't allow 2 different SSIDs for 2.4 & 5 Ghz


Any thoughts for a fix?

iPhone XR

Posted on Aug 3, 2019 8:03 PM

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12 replies

iPhone XR connects only to 2.4Ghz

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