You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

safari / macmini cannot connect to server

Hello,

Browsing the internet on my Macmini no longer works, safari says: "cannot connect to server"

(OS: Mojave 10.14.5 / Safari 12.1.1)

Also Mozilla is installed and also this browser cannot connect. (so it is not a specific safari thing)

also mail and App-store won't work.

The device is connected trough wifi.

However;

I can connect to my wireless router and change it's settings, and in the router menu it indicates internet is connected!

Also: my wifi works fine, as my iPad and phone have none of these problems!


Thanks for any help!



Posted on Aug 4, 2019 12:38 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2019 7:22 AM

Have you restarted the computer? Tried logging out of your user account and back in?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

12 replies
Question marked as Top-ranking reply

Aug 4, 2019 7:22 AM in response to joop131

Have you restarted the computer? Tried logging out of your user account and back in?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

safari / macmini cannot connect to server

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.