You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Even when my mobile data is turned open and I also turn on mobile data for a particular app, still I cannot access mobile data in any app. It seems the slider automatically gets off for apps. What might be the issue??
iPhone 7 Plus
OK standard fixes from simple to nuke.
Simple:
Restart your iPhone. Once it's returned to the Home screen, test the issue.
If restarting your phone didn't resolve the issue, be sure to write down your Wi-Fi networks/passwords before this next step. On your iPhone, go to Settings > General > Reset > Reset Network Settings. This will only affect previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings. Now test the mobile data issue again.
(Then sign back into your wifi)
Now the Nuke...
try a back up and restore in iTunes first and see if it fixes it.
Restoring via iTunes will repair the iOS software on your iPhone.
How to back up your iPhone, iPad, and iPod touch - Apple Support
After backing up, restore via iTunes to repair the iOS software. You should test by setting it up as “new” after restoring:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
If it seems to work OK after setting up as a new iPhone, restore your backup and test again:
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
OK standard fixes from simple to nuke.
Simple:
Restart your iPhone. Once it's returned to the Home screen, test the issue.
If restarting your phone didn't resolve the issue, be sure to write down your Wi-Fi networks/passwords before this next step. On your iPhone, go to Settings > General > Reset > Reset Network Settings. This will only affect previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings. Now test the mobile data issue again.
(Then sign back into your wifi)
Now the Nuke...
try a back up and restore in iTunes first and see if it fixes it.
Restoring via iTunes will repair the iOS software on your iPhone.
How to back up your iPhone, iPad, and iPod touch - Apple Support
After backing up, restore via iTunes to repair the iOS software. You should test by setting it up as “new” after restoring:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
If it seems to work OK after setting up as a new iPhone, restore your backup and test again:
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
No , wifi is off. With wifi everything is fine. Data is sufficient. No error message. Just the slider for any app goes automatically to off position every time I switch it on. Is this a software issue?
Wifi on?
Ran out of data?
Data not supplied on the contract?
Is there an error message or it just hangs?
Phone your mobile provider and ask them to text the mobile settings. It worked for a colleague
Trouble in using mobile data
